Terms and Conditions
Welcome to Crowne Plaza London The City! By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website and making reservations, you agree to these terms and conditions in full. If you disagree with any part of these terms, you must not use our services.
2. Reservations and Payments
- All reservations must be guaranteed with a valid credit card.
- Payment will be taken at the time of booking or upon check-in, depending on the reservation type.
- All prices quoted are in GBP and include VAT unless otherwise stated.
3. Cancellation Policy
- Refund policies vary depending on the rate plan chosen; please review the specific terms during the booking process.
4. Check-in and Check-out
- Check-in time is 3:00 PM, and check-out time is 12:00 AM.
- Early check-in and late check-out are subject to availability and may incur additional charges.
5. Guest Responsibilities
- Guests are responsible for their behavior while on the premises.
- Any damages caused to the hotel property will be charged to the guest's account.
6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your personal information.
7. Limitation of Liability
Crowne Plaza London The City shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
8. Changes to Terms
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page with an updated effective date.
9. Governing Law
These terms and conditions are governed by the laws, and any disputes will be resolved in the courts.
10. Contact Us
If you have any questions regarding these terms and conditions, please contact us:
Address: Crowne Plaza London The City
19 New Bridge Street
London
EC4V 6DB
United Kingdom